Refund Policy

At MORENTHIX, we are committed to ensuring your satisfaction with our products and services. If, for any reason, you are not satisfied with your purchase, please review our refund policy outlined below.

Eligibility for Refunds

• Items must be returned within 30 days of the purchase date.
• The product must be in its original, unused condition, and all packaging and accessories must be intact.
• Proof of purchase is required for all refunds.

Non-Refundable Items

• Gift cards and vouchers are non-refundable.
• Products marked as final sale are not eligible for return or refund.

How to Apply for a Refund

1. Contact our customer service team at [email protected] to initiate a return.
2. Include your order number, reason for return, and any additional details.
3. Once approved, return the item to:
   MORENTHIX Returns, 1234 Business Lane, Commerce City, ABC 12345.

Processing Refunds

Once your returned item is received and inspected, we will send you an email notification. Approved refunds will be processed within 5-10 business days and a credit will be applied to your original payment method.

Contact Us

If you have any questions regarding our refund policy, please contact us at [email protected] or call us at (555) 012-3456.